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Our Guarantee

Here at, we stand behind our products 100%. That is why all of our individual study packages are backed by our pass-guarantee policy. Your purchase is completely risk-free: if you do not pass your exam within the first three attempts, you get your money back. Simple.

In the unlikely event that you fail your ISEB Foundation, ISEB Intermediate, ISEB Practitioner, ISTQB Foundation / CTFL, or ISTQB Advanced exam after studying with our training course, you are eligible for a full refund of the training package’s purchase price. Please note that this policy does not apply to corporate licenses.

Any individual requesting a refund must provide a copy of the official results sheet for each failed exam attempt, which can be faxed or emailed to Other than this simple requirement, our guarantee is “no questions asked.”

We are able to offer this best-in-class guarantee because we know our products are top-notch. Our track record has been consistently excellent over the years offering this training. We are proud to say that we have a 99.4% pass rate for the past 11 years.

So go ahead, give us a try. You will be glad you did!